HomeProvidersRegistrationPrivacy PolicyMember TermsFAQsContact UsAbout Us

Recently I had a series of lab work done for my physical.  Through the PS program I received a 70% discount off the lab work and thatís in addition to all the other discounts Iíve been receiving off meds, medical services for me and the rest of my family.

 

William H.

Lebanon, TN

 

These are testimonials, the exact discounts these people received cannot be guaranteed. These testimonials are meant to give an example of what a member of the program was discounted. Öthe actual discounts and prices may vary by provider, state or actual products or services received with the average discounts for all services ranging from 10-60%.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PSFWEB1 (02-26-08)

MEMBER TERMS

  1. The Preferred Solution Family Healthcare program is NOT insurance. It is a discount medical plan. The Preferred Solution Family Healthcare program provides discounts only at certain health care providers for healthcare services. Preferred Solution Family Healthcare program members are obligated to pay for all healthcare services but will receive a discount from those health care providers who have contracted with the health discount program. Preferred Solution Family Healthcare does not make payments to providers for medical services. Neither Preferred Solution Family Healthcare nor the networks accessed are responsible for providing or guaranteeing service and have no liability for the quality of service rendered.

  2. Participating Medical Providers are entirely independent of Preferred Solution Family Healthcare and its affiliates.  Neither Preferred Solution Family Healthcare, nor its affiliates or its contracted networks are responsible for health care provided or the omission of the provision of health care by any provider.  Preferred Solution Family Healthcare does not practice medicine or in any manner interfere with or participate in the provider-patient relationship.  All health care decisions are between the patient and a provider.  The selection of a provider is the obligation and decision of the patient and is not based upon the credentialing or any recommendation by Preferred Solution Family Healthcare , its affiliates or its contracted networks.

  3. Neither Preferred Solution Family Healthcare, nor any of its affiliates, nor any network accessed shall be liable for any payment to a provider accessed under the Preferred Solution Family Healthcare program. 

  4. Neither Preferred Solution Family Healthcare, nor its affiliates or any network accessed is an insurer, guarantor or underwriter of the responsibility or liability of Member for Memberís or Memberís dependentís medical care or any other goods or services provided to Member or Memberís dependents.

  5. Payments for the Preferred Solution Family Healthcare program are due in advance.  Payments will be taken from your account on or about the anniversary of your effective date or any subsequently requested date.  If you choose to cancel your program, it is your responsibility to make sure that we receive your written notice of termination at least five business days prior to your next draft date in order for your account not to be charged an additional month.  To change the mode of payment send written request to fax number 972-915-3294 or call the toll free Member Services line, (866) 268-1292. Accepted methods of payment: monthly, semi-annual, or annually via Credit Card (Visa, MasterCard, Discover, American Express) or Automatic Bank Draft.

  6. Preferred Solution Family Healthcare reserves the right to terminate any membership upon fifteen (15) days written notice or deny eligibility in the program for lack of payment to Preferred Solution Family Healthcare. Returned checks, insufficient fund notices on bank drafts or denial by the memberís credit card company for payment of the periodic program fee is deemed evidence of non-payment by a member. Any bank service fees charged because of such action will be the responsibility of the Member. There will be a ten dollar ($10.00) charge to be reinstated in the program after such denial. If reinstatement for non-payment happens more than once, a $20.00 reinstatement fee will apply. 

  7. Preferred Solution Family Healthcare reserves the right to terminate any member upon fifteen (15) days written notice for failure to pay a medical provider accessed under the Preferred Solution Family Healthcare program under the terms provided.

  8. Members may cancel their Preferred Solution Family Healthcare program at any time upon written notice to the company.  Cancellation requests may be mailed to Preferred Solution Family Healthcare , P.O. Box 610810, Dallas, TX 75261 or sent by fax to 972-915-3294.  Program fees on memberships cancelled within the first 30 days of application date are eligible for refund if the Preferred Solution Family Healthcare ID card is returned to the company. Unless cancellation is made within 3 days of the application date, the registration fee is non-refundable (except for AR and TN). Any banking processing fees paid are non-refundable.

  9. A limited directory of participating providers is available on the Preferred Solution Family Healthcare website.  The providers listed in this directory are updated at least quarterly, but are subject to change without notice.  Member must call Preferred Solution Family Healthcareís Member Services line for current provider information.

  10. Member may add family members (spouse, children up to the age of 25, parents in household over age 60, and any other IRS dependents) at any time by calling the member services line.

  11. The program is not to be used for cosmetic surgery (except for some vision services) and that access to hospital discounts for non-emergency situations may be available thirty (30) days from the effective date in some states.

  12. Complaints about the program should be directed to the Member Services line (866) 268-1292.  Unresolved complaints may be addressed by sending a letter to P. O. Box 610810 Dallas, TX  75261 to the attention of ďComplaint ResolutionsĒ. California members may direct unresolved complaints to the Department of Managed Health Care at 1-888-466-2219.

  13. The laws of the State of Texas shall govern any dispute arising out of this Agreement or USA Healthcare Savingís service and venue for any proceedings shall be the State and Federal courts of Dallas County, Texas.

  14. As a service to members, Preferred Solution may provide network cost information to medical providers under this program. If the information provided results in an underpayment to a medical provider, member agrees to pay the medical provider for any shortages within ten (10) days of notice to such member of the inappropriate reimbursement. If the information provided results in an overpayment to a medical provider, Preferred Solution will assist member to the best of its ability to collect any such amount from the appropriate party.

  15. The actual discounts will of course vary by provider, state, or by services received, and you may be able to receive equal or lower discounts through individual negotiations.

  

Notice of Participation

In some states, as a Preferred Solution Family Healthcare member you are automatically a member of America's Health Care Consumer Association.  Membership in this Association is not contingent upon health status.